Frequently Asked Questions

This Agreement was last modified on 04th february 2019

How Do I Track My Order?

You can track your order online 24 hours/7 days by following these steps:

Go to

  1. Enter your order number & your billing email
  2. Press “Track” to process

Alternatively, a SHIPPING CONFIRMATION is sent to the email address you have registered in the website upon placing your order. The email contains tracking number that you could use on USPS to check the status of your order.

Do I Need an Account To Place Order?

You don’t need an account to place an order, but having an account on will give you the opportunity to be in our Reward Credit program.

Check the F.A.Q  “How Can I Use my Remaining Account Credits?” to have more informations about that.

How Long Will it Take For my Order to Arrive?

USA: 2 to 4 working days.
CAN: 4 to 6 working days.

Will I Receive Any Order Confirmation After Placing an Order?

An order confirmation with order summary will be sent to you through email right after you have placed your order.

We will also send email to keep you updated frequently on your order status.

What Are The Payment Methods Available?

At the moment, we only accept;

  • Credit Cards powered by Stripe.
  • Bitcoin, Litecoin, or other altcoins via
  • Email Money Transfer (e-Transfer)

How Can I Use my Remaining Account Credits?

When you completed an order while you are login into your FunSex account, 2% of the order amount is added to your account balance as a credit that you can use for your next order. This feature is only applicable for people who are sign up in

How Can I Change Specification/ Delivery Address/ Recipient For my Existing Order?

We are trying to ship the items the soonest, so for any changes like:

Change of address or personal information

  • Change of specifications like product, size, color

Feel free to send us a message at [email protected] Cut off in making changes is 2PM EST, after the order is placed.

NOTE: Product, delivery addresses and recipient names can only be changed if the orders have not been shipped out yet. Once shipped, we can no longer change the invoices since these are already printed and orders have already been handed over to our third-party couriers.

Can I Cancel an Item in my Existing Order?

You may definitely cancel an item in your existing order as long as it has not been processed yet. Cut off in cancellation is 2PM EST same day from the time the order has been placed.

In that case, please send us a request to cancel your item immediately at [email protected] and we will help you cancel it.

Email Me When Available We will inform you when the product arrives in stock. Just leave your valid email address below.
Email Quantity We won't share your address with anybody else.

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